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Delivery & Return Policies
Delivery and Return Policies
At Heads4Games LLC, we strive to provide seamless delivery services and a hassle-free return process to ensure customer satisfaction.
Delivery Policy
- Shipping Locations: We deliver across Republic of India. Orders are processed within 1-2 business days.
- Estimated Delivery Time: Standard delivery typically takes 3-7 business days, depending on your location.
- Shipping Charges: Free shipping for orders above ₹1,000. A flat rate of ₹50 is applied to orders below ₹1,000.
- Order Tracking: Once your order is shipped, you will receive a tracking number to monitor its progress.
Return Policy
- Return Window: Products can be returned within 15 days of delivery, provided they are in unused and original condition with all packaging intact.
- Refunds: Refunds will be processed to the original payment method within 7-10 business days after the returned item is inspected.
- Exchanges: If you wish to exchange a product, please contact us within 15 days of delivery. Exchanges are subject to availability.
- Non-Returnable Items: Certain items, like customized accessories, are not eligible for returns or exchanges.
Have Questions?
If you have any queries regarding delivery or returns, feel free to reach out to us:
Address: 10/4B, opposite Central Market, Lajpat Nagar, New Delhi 110024, Republic of India, Republic of India
Phone: +918123456789
Email: contact@heads4games.com